Cookie Policy
Last updated: September 28, 2026
We value your privacy very highly. Please read this Cookie Policy carefully before using the https://theiagen.com/ Website (the "Website") operated by Theiagen Consulting LLC, a(n) Limited Liability Company formed in Colorado, United States ("us," "we," "our") as this Cookie Policy contains important information regarding our use of cookies and other tracking technologies, your privacy and how we may use the information that we collect about you. Please also read our Privacy Policy, which provides more information about our privacy practices, your choices and your privacy rights.
What are cookies and browser storage?
A cookie is a small piece of data sent from a Website and stored on your device by your browser. Websites can also keep small amounts of data in your browser's local storage. This policy covers both.
Your choice
When you first visit the Website, a banner asks whether you accept analytics cookies. Until you choose, nothing is stored on your device for analytics and no visit is recorded. You can change your answer at any time with the Cookie settings link in the footer of every page.
- If you accept, we use PostHog analytics cookies and browser storage as described below.
- If you decline, no analytics cookies or analytics browser storage are used. We still count the visit without identifying you: PostHog combines your IP address, browser type and our site name into a code on its servers, and that code changes every day. Your IP address is not stored, and you are not recognized when you come back on a later day.
Essential storage
These are needed for the Website to work and to remember your choice. They do not require consent.
Your cookie choice
Provider
Theiagen Genomics, using PostHog
What is stored
A local storage entry that begins with __ph_opt_in_out_ and records whether you accepted or declined.
Duration
Until you change your choice or clear your browser data
Cloudflare
Provider
Cloudflare, Inc.
Purpose
- Delivering the Website securely and quickly;
- Protecting the Website and our contact form from automated abuse and spam. The contact form uses Cloudflare Turnstile, which runs a short check in your browser to confirm a person is sending the message. Most visitors never see it.
More information
https://www.cloudflare.com/privacypolicy/
Analytics cookies (only if you accept)
PostHog
Provider
PostHog, Inc. (data is processed in the United States)
Provenance
First party (set on theiagen.com)
What is stored
A cookie named ph_<project key>_posthog and matching local storage, holding a random visitor ID and the current session.
Purpose
- Counting visitors and visits;
- Understanding which pages are viewed, how people arrive at the Website (for example from a search engine, another site or a campaign link), and which links, downloads and buttons are used;
- Seeing which country visitors are in and what type of device and browser they use.
What we do not collect
We do not record your screen or session, and we do not capture what you type into forms. When you send the contact or newsletter form, analytics records only that a form was sent, not its contents. We have set PostHog to discard IP addresses; they are used only to work out an approximate country and are then dropped.
Duration
1 year
More information
https://posthog.com/privacy
Services we link to
Some links open other services, such as Calendly for scheduling a meeting, LinkedIn, BlueSky and YouTube. Those services set their own cookies under their own policies once you visit them. Our pages also load fonts from Google Fonts and code libraries from jsDelivr and cdnjs, which receive your IP address when your browser downloads those files.
We no longer use Google Analytics, Google Tag Manager, reCAPTCHA or the Usercentrics consent tool on this Website.
Your choices regarding cookies
You can control cookies in these ways:
- Through our cookie banner, which you can reopen at any time with the Cookie settings link in the footer, to accept or decline analytics cookies or change your answer; and
- Through your browser, where you can instruct it to delete or refuse cookies. You can visit the help center of your browser, the "Tools", "Edit", or "Help" pages to set your cookie preferences and delete cookies. We also encourage you to visit aboutcookies.org to learn more about how to opt out of cookies.
If you decline or withdraw consent, analytics stops collecting from that point. It does not delete data collected earlier; to ask us to delete it, contact us.
Questions
If you have any questions about this Cookie Policy, please contact us at [email protected].
