Build
We build workflows, NGS pipeline automation, and technology infrastructure around your existing environment.
Learn more about BuildServices
Build, Train, and Support for the work in front of you.
Theiagen services are designed around what your program needs now and the capability it needs to retain over time.
Build, Train, and Support
Each service has a clear purpose. Together, they create a practical path from a current challenge to durable operational capability. We listen, learn your environment, understand your challenges, and only then recommend what we think could work for you.
Train
We develop your team’s sequencing and bioinformatics expertise through practical training tailored to your goals.
Learn more about TrainSupport
We provide on-demand scientific and bioinformatics expertise to interpret data, maintain programs, and navigate evolving challenges.
Learn more about SupportWe meet you where you are.
The service model is flexible enough for organizations with no in-house sequencing, emerging programs, or advanced programs scaling across facilities.
No in-house sequencing
We coordinate with trusted external sequencing lab partners and deliver actionable genomic insight with no new infrastructure required.
Learn more about No in-house sequencingEmerging program
We define workflows, integrate genomic analysis into outbreak response, and establish sustainable processes.
Learn more about Emerging programAdvanced program
We scale infrastructure, enable cross-site visibility, and standardize genomic intelligence across facilities.
Learn more about Advanced programHow the work shows up
Across engagements, Theiagen’s role is to make complex pathogen data usable for the people responsible for decisions.
Listen before prescribing
Every program has different pathogens, infrastructure, staffing, reporting duties, and operational urgency.
Build around the environment
Workflow, platform, and training choices should fit the organization’s real constraints rather than requiring a reset.
Leave capability behind
Documentation, open methods, and practical training help teams own more of the work over time.
What stays constant
Scientific rigor
Genomic answers need to be biologically meaningful and methodologically defensible.
Operational clarity
Outputs should help teams understand what happened, what is uncertain, and what action is reasonable.
Sustainable systems
A pathogen genomics program must keep working as staff, pathogens, tools, and scale change.
Open-science orientation
When public dollars fund public health work, reusable open methods can strengthen the broader field.
Real-world systems in action
Public examples show how Theiagen’s systems work moves pathogen genomics from capability to operational use.
Statewide genomic surveillance at scale
California COVIDNet transformed fragmented sequencing efforts across more than 50 organizations into a coordinated surveillance network.
Accessible genomics for resource-constrained organizations
Theiagen’s systems make advanced pathogen genomics accessible through workflow deployment, training, quality management, reporting frameworks, and expert support.
Supporting scientific innovation
Theiagen TheiaEuk™ demonstrates how novel methods can be operationalized into reusable workflows for real-world public health applications.
Frequently Asked Questions
What do Build, Train, and Support mean in practice?
Build develops workflows and infrastructure. Train develops hands-on sequencing and bioinformatics capability. Support provides ongoing scientific and technical guidance as programs evolve.
Can services be combined?
Yes. A program may need workflow development followed by training, or ongoing support alongside an established system. The service mix is shaped around the organization’s current state and goals.
Which service is appropriate for a new genomics program?
New programs often start by clarifying the scientific question, operating environment, and capability gap, then use the combination of services that creates a workable and sustainable path forward.
What remains after a service engagement?
The aim is to leave behind clear methods, practical knowledge, and an operating model that teams can understand, maintain, and adapt as their needs change.
Find the right service mix.
Start with the work your program needs now, then build the capability to sustain it.